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System Engineering Team Lead

Budapest
Full-time
Permanent employee

Your mission

We are looking for an experienced and people-oriented System Engineering Team Lead to lead our European system engineering team and take ownership of our core IT infrastructure services. The position is based in Budapest with a hybrid work schedule (2 days teleworking).
In this role, you will combine technical leadership with strategic ownership, ensuring the reliability, scalability, and efficiency of critical platforms across a hybrid IT environment.

Your profile

Duties and responsibilities

Leadership & Team Development

  • Lead, mentor, and grow a distributed system engineering team across Europe
  • Drive workforce planning, skills development, and team resilience
  • Ensure effective on-call coordination and operational readiness

Service & Infrastructure Ownership

  • Own end-to-end delivery of core IT services (virtualization, Active Directory, backup, etc.)
  • Ensure high availability, stability, and performance across all systems
  • Take full ownership of Windows and Linux server environments

Platforms & Architecture

  • Oversee VMware, Proxmox, and Kubernetes platforms (availability, capacity, performance)
  • Drive infrastructure design and lifecycle strategies aligned with business needs
  • Contribute to long-term architecture and modernization initiatives

Operations & Continuous Improvement

  • Lead incident management and act as escalation point for critical issues
  • Ensure proactive monitoring, risk detection, and operational excellence
  • Drive automation, standardization, and Infrastructure-as-Code adoption

Resilience, Security & Compliance

  • Define and enforce backup, disaster recovery, and resilience strategies
  • Ensure compliance with security policies, audits, and regulatory requirements
  • Lead remediation and continuous improvement from audit findings

Governance & Efficiency

  • Own change, maintenance, and release processes in a global environment
  • Manage infrastructure cost efficiency (PEX/OPEX transparency & optimization)
  • Oversee asset lifecycle, licensing, and documentation standards

Collaboration & Stakeholder Management

  • Work closely with Network, Security, and Application teams internationally
  • Provide clear communication and documentation for technical and business stakeholders

Required Qualifications, Experience & Competencies

Professional Experience & Skills

  • 7+ years of experience in system engineering / IT infrastructure
  • Proven leadership or senior-level responsibility in complex environments
  • Degree in Computer Science or similar (or equivalent experience)
  • Strong expertise in Windows environments (Active Directory, Windows Server)
  • Hands-on experience with virtualization platforms (VMware, Proxmox)
  • Good knowledge of Linux systems
  • Experience with cloud platforms (Azure and/or AWS), ideally hybrid setups
  • Solid understanding of monitoring, alerting, and operational thresholds
  • Strong experience with Jira & Confluence (incident management, documentation)
  • Expertise in automation and scripting is a plus
  • Structured, documentation-driven and audit-ready minds
  • Strong leadership and people development skills
  • Excellent communication and stakeholder management
  • Analytical, proactive, and solution-oriented approach
  • Focus on resilience, efficiency, and continuous improvement
  • Fluent English and Hungarian (written and spoken)
  • Willingness to travel internationally (10–20%)

Why us?

We are offering 

  • Professional challenges, inspiring, diverse tasks
  • Learning path on new technologies 
  • Multiculture environment
  • Flexible working hours and home office days
  • Relaxed atmosphere, steady, supportive international team
  • Easily accessible modern office with good infrastructure
  • Complimentary coffee, fruit and snacks

About us

Telio is a medium-sized, internationally active, rapidly growing company in the field of telecommunications and IT services in the prison sector. As the European market leader, we have been providing communications solutions for prisons and their inmates worldwide for over 25 years. With more than 270 employees, we are active in 23 countries and develop, install and operate communication and media systems that make an important contribution to resocialization in prisons as well as in correctional facilities.